As a patient you have the right to:
- Receive care that is respectful of your personal beliefs, cultural and spiritual values.
- Have questions answered concerning your symptoms, diagnosis, prognosis, and treatment explained to you in terms you can understand.
- Receive appropriate assessment and management of your symptoms, including pain.
- Know your diagnosis, prognosis, testing and treatment(s) to be used, risks of treatment and common side effects of medications and financial considerations associated with your healthcare.
- Understand how you and your provider / clinician will know services are working and how your progress will be measured.
- Access to care regardless of mental or physical ability.
- Decide whether the mental or behavioral health service provided to you aligns with your own developmental, cultural, and community needs and strengths.
- Know the contents of your health records through interpretation by the provider / clinician.
- Know the names of the providers and/or clinicians on your healthcare team.
- Participate in the development of a collaborative plan with your provider and / or clinician to prevent your health concerns from recurring or exacerbating.
- Ask your provider about the services they are trained to provide and to provide a referral to other providers that may be able to augment care and treatment.
- Choose or change your provider / clinician.
- Refuse to be examined or treated and informed of the consequence of such decisions.
- Expect that your healthcare information will be kept confidential in accordance with applicable laws.
- Choose any pharmacy provider for your prescriptions service and are not restricted to the Brown University pharmacy.
- Be informed and provide consent to participate in research conducted at Student Health & Wellness.
- Participate in the consideration of ethical issues that may arise in the provision of your care.
- Provide feedback on the services you receive.
As a patient you have the responsibility to:
- Provide Student Health & Wellness with information about your current symptoms, medications and known allergies.
- Provide Student Health & Wellness with information about your physical and mental health history.
- Ask questions if you do not understand the directions or treatment provided.
- Keep appointments or notify Student Health & Wellness within a reasonable time frame if you need to cancel or reschedule.
- Be respectful of others and others' property while at Student Health & Wellness.
- Limit the use of mobile devices while obtaining care at Student Health & Wellness .
- Be financially responsible for any health related charges not covered by the Health Fee or your Health Insurance.
Last Updated: February 2024