Health & Wellness
Health Services

Patient Bill of Rights and Responsibilities

The goal of Brown University Health & Wellness is to provide all patients / clients with professional health care. In order to effectively accomplish this goal, we must work as a team to help you develop and maintain optimum health and wellbeing.

As a patient you have the right to:

  1.  Receive care that is respectful of your personal beliefs, cultural and spiritual values.
  2.  Have questions answered concerning your symptoms, diagnosis, prognosis, and treatment explained to you in terms you can understand.
  3.  Receive appropriate assessment and management of your symptoms, including pain.
  4.  Know your diagnosis, prognosis, testing and treatment(s) to be used, risks of treatment and common side effects of medications and financial considerations associated with your healthcare.
  5.  Understand how you and your provider / clinician will know services are working and how your progress will be measured.
  6.  Access to care regardless of mental or physical ability.
  7.  Decide whether the mental or behavioral health service provided to you aligns with your own developmental, cultural, and community needs and strengths.
  8.  Know the contents of your health  records through interpretation by the provider / clinician.
  9.  Know the names of the providers and/or clinicians on your healthcare team.
  10.  Participate in the development of a collaborative plan with your provider and / or clinician to prevent your health concerns from recurring or exacerbating.
  11.  Ask your provider about the services they are trained to provide and to provide a referral to other providers that may be able to augment care and treatment.
  12.  Choose or change your provider / clinician.
  13.  Refuse to be examined or treated and informed of the consequence of such decisions.  
  14.  Expect that your healthcare information will be kept confidential in accordance with applicable laws.
  15.  Choose any pharmacy provider for your prescriptions service and are not restricted to the Brown University pharmacy.
  16.  Be informed and provide consent to participate in research conducted at Health & Wellness.
  17.  Participate in the consideration of ethical issues that may arise in the provision of your care.
  18.  Provide feedback on the services you receive.

As a patient you have the responsibility to:

  1. Provide Health & Wellness with information about your current symptoms, medications and known allergies.
  2. Provide Health & Wellness with information about your physical and mental health history.
  3. Ask questions if you do not understand the directions or treatment provided.
  4. Keep appointments or notify Health & Wellness within a reasonable time frame if you need to cancel or reschedule.
  5. Be respectful of others and others' property while at Health & Wellness.
  6. Limit the use of mobile devices while obtaining care at Health & Wellness . 
  7. Be financially responsible for any health related charges not covered by the Health Fee or your Health Insurance.

Last Updated: February 2024

Legal Disclaimer

Health Services maintains this site as a resource for Brown students. This site is not intended to replace consultation with your medical providers. No site can replace real conversation. Health Services offers no endorsement of and assumes no liability for the currency, accuracy, or availability of the information on the sites we link to or the care provided by the resources listed. Health Services staff are available to treat and give medical advice to Brown University students only.

If you are not a Brown student, but are in need of medical assistance, please call your own health care provider or in case of emergency, dial 911.

Please contact us if you have comments, questions or suggestions.